Our
purpose
We are devoted to supporting highly sensitive individuals in recognizing their sensitivity, gaining mastery over their body, mind, and emotions, achieving self-empowerment through practices that
Emotional Mastery Training
Welcome to our Emotional Mastery Training program! This is your opportunity to enhance your understanding of emotional sensitivity and prioritize your own needs. If you find yourself frequently affected by emotions and the expectations of others, now is the perfect moment to take control and develop a healthier relationship with yourself and those in your life. Join us as we delve into emotional mastery through transformative practices for the body and mind, empowering you to create a life that genuinely nourishes your soul.
Project Name
To whom it may concern,
I would like to be a personal trainer at Haslemere lesuire centre for many reason.
Firstly, I am an experienced personal trainer with over 12 years experience in the wellness industry and I have recently moved to the area.
Secondly, I came to visit the gym and had a lovely experience, the staff were freindly, equipment was great and theenviroment was exactly what i am looking for.
I am also an experienced Yoga teacher and would also love to teach if that would be an option.
Project Name
Personal Profile
From working in the wellness industry for over 8 years, I have a Indepth understanding of the importance of holistic health. Throughout my entire career my focus has been to create an outstanding experience for the customer. I excel in communication and repour building.
Qualifications
Level one Kundalini 200 hours
Myofascial Yin Yoga trauma release 100 hours
Diploma Hatha Yoga with YMCA 200 hours
Level 2 Reiki
Yoga for stress & burnout
Level 4 Diploma in sports massage therapy with Active health group
Level 3 LOA Ante and Post Natal
Level 2 gym instructor & level 3 personal training
OCR exercise to music
Career History
Yoga teacher/ therapist- March 2015- 2024
• Incorporating over 500 hours of yoga training to provide classes, workshops, day retreats and 1-1 sessions.
Massage therapist- 2014-2025
Incorporating a blend of techniques, knowledge and advice during treatment, to work holistically with the client to bring about optimum health and vitality.
Freelance Holistic personal trainer
February 2013 to February 2020
A holistic service, incorporating yoga, massage, movement, nutrition and mindset.
Providing education so that the client can create a stronger foundation for life.
Weekly food, exercise & mindset check ins.
Nutritional advice.
Tailored individual programs for the client to complete outside of the sessions.
Life coaching.
Providing a high level of customer care and service.
Weekly/daily marketing
Account management.
Personal trainer/ gym instructor
David Lloyd - April 2012 to February 2013
To deliver sessions with a positive, motivating and knowledgeable approach at all times.
Pro-actively thinking of ways to gain new clients and to build my business with integrity.
Support the Lead Coach interacting and communicating with members and actively promoting ways to add value to the gym products and services offered.
Strive to improve membership engagement.
Opening and closing of the gym & pool area.
To deliver a 5* service at all times.
Customer Experience Operator
Allanswers Ltd - August 2010 to March 2012
Account Management for existing and new customers ensuring retention, renewal and up-sell wherever possible.
To achieve department Targets daily/weekly and monthly.
Initial sales call to prospective clients to discuss the products on offer, offering a consultative sales approach. Discuss specifications and details of individuals’ requirements and follow the order through to delivery.
Excellent communication with clients from all over the world via all contact methods in an empathetic, calm, friendly, responsive and efficient manner.
Proactively seek ways to improve both own and the team’s standards of customer service delivery.
Proactively keeping up to date on all new procedures, systems and information by being attentive to and acting upon information advised.
Travelled and worked in Australia
Worked in various roles- 2007-2010
Business Support Administrator
Vodafone UK - October 2006 - November 07
Provide first line support for customer issues and queries and administration support to the sector with regards to correspondence and customer management.
Process sales orders from receipt of order through to service set up, ensuring all relevant departments complete their required actions in the agreed timescales.
Meet with customers to develop relationships in order to provide a high level of support and liaison between external customers and internal departments.
Liaise with billing and finance to ensure that customers billing is set up correctly from point of order and to ensure that any billing disputes/discrepancies are resolved in a timely manner.
Work with internal departments to ensure that service levels are met and that faults are raised, diagnosed and resolved quickly as well as tracked daily until completed.
Sales Consultant representative
Creative Memories - July 2004 to October 2006
Process orders in a correct and timely fashion meeting all deadlines.
Answer all consultants’ queries (email, letter, and phone). Process product return within 3 days of receipt. Ensure all messages are returned and logged within the agreed schedule.
Investigate and implement, if appropriate, as determined by line manager a new procedure or process that enhances the services we deliver to our consultants.
Act as supervisor when the line manager is away. Provide administration assistance to line manager as required. Distribute new leads to the national sales manager.
Undertake administration tasks.
Assist with the day-to-day running of the office when needed for example, organise team functions, lunches.
Floor Manager (Whilst studying)
McDonalds - February 1998 to 2004
Interests
Wellbeing, singing, essential oils, cooking.
